NEWSLETTER

October 2007

● How to Choose a CAD, Mobile Data or RMS System without Having to Become a Computer Expert

● Symposium Technologies Makes Technology Work for Norfolk County

● Pinpointing the Location of 911 Mobile Phone Callers with the Horizon EME

How to Choose a CAD, Mobile Data or RMS System without Having to Become a Computer Expert

Finding helpful, accurate, and non-biased info on evaluating public safety systems can be a real challenge. Recently however, we ran across an article by an expert with over twenty years experience that laid out rules of thumb for helping make system evaluation easier by using the knowledge and expertise you already have. Click here to read the article.

Symposium Technologies Makes Technology Work for Norfolk County

New Dispatch One of Ontario's Largest

Ontario’s newest multi-jurisdictional fire communication centre is now also one of the largest, and Symposium Technologies is proud to be part of the success. Tillsonburg Fire & Rescue Services, a new Symposium client who recently added fire communications services for Elgin County, has just been awarded the contract to provide fire communications for all of neighboring Norfolk County as well. With the addition of Norfolk, the Tillsonburg Communications Center and the Horizon EME CAD equipping it provide integrated dispatch and communications for 28 stations throughout 3 Counties. These jurisdictions contain a population of over 175,000 spread over an area of approximately 3500 square kilometers.
 

Different Departments, Same Successful Results

The newly improved tri-county fire communications stands as another example of how Symposium successfully works with departments of diverse sizes and profiles to make operations smoother, safer, and more effective.  If you think your department could benefit from what we offer, please let us know – we want to help you build your success.

Deputy Chief Richard Hayes

Pinpointing the Location of 911 Mobile Phone Callers with the Horizon EME

Integrating Technology Creates Safer Communities

Communities across the US who use Symposium’s Horizon EME CAD and EM Mobile Data systems are getting safer still, thanks to the continued roll-out of Phase II 911 across the country. Using this new capability, callers making 911 calls from cellular telephones automatically have their location and call-back information displayed directly in the CAD, solving one of the most frustrating problems faced by dispatchers and emergency response personnel – sending help to someone on a cell who might not know exactly where they are.

Now, when a cell-based 911 call comes in to a phase II-enabled dispatch center, the location and the call-back number are instantly available in the EME CAD, on the map, and real-time in the trucks via the EM Mobile system. As a result, personnel are now able to get help to the right place, quickly and accurately, regardless of the call type or location.

Known Call Location = More Accurate Response = Greater Public Safety

Access to phase II e-911 information has been identified by public safety professionals as a key issue, and it was for this reason that the Horizon EME CAD and EM Mobile Data system were designed from the ground up for full, easy, and transparent phase II wireless compliance. Simply put, as long as the information is contained in the cell packet, the EME CAD and EM Mobile can send you where you need to go, with speed and precision. In so far as this is becoming a reality in more and more jurisdictions, the use of this capability is becoming more and more widespread.

Phase II e-911 is just one example of the many ways in which we work with departments like yours every day to help solve problems, improve safety, boost effectiveness, and simplify operations. If you think our expertise and solutions could help your department, let us know – We’d be delighted to help make your vision a reality.

Next Issue

More contract announcements, new system enhancements, and lots of other great stuff!

Copyright 2007 Symposium Technologies Incorporated, all rights reserved