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NEWSLETTER

May 2008

 

● Symposium Technologies chosen to provide dispatch system for South West New Hampshire District Fire Mutual Aid  - serving 78 departments

● Barrie Fire First in Canada to go Live with New Generation Mobile Data Solution

● Symposium Technologies’ Alarm Monitoring Solution Operational at Canadian Air Command

 

Symposium Technologies chosen to provide dispatch system for South West New Hampshire District Fire Mutual Aid

 

Dispatch Center serves 78 Departments across Southern New Hampshire, Vermont and Massachusetts.

Symposium is pleased to announce our newest client - The Southwestern New Hampshire District Fire Mutual Aid. Centered on Keene, New Hampshire, the district encompasses 78 departments, and provides fire and EMS dispatching for a population of over 300,000 across adjacent areas of southern New Hampshire, Vermont, and Massachusetts. The district handles a volume of approximately 20,000 calls per year from 91 stations, using over 400 pieces of apparatus (in addition to 50 transport ambulances), with 10 full time and 6 part-time communication specialists. This multi-agency/multi-jurisdictional installation incorporates 4 full-time Horizon EME CAD positions, associated training and administrator positions, two-way integration with 78 separate FIREHOUSE® RMS databases, and 30 Horizon EM Mobile Data units. We'll be featuring more information on this project in future newsletters, so stay tuned!

 

Barrie Fire First in Canada to go Live with New Generation Mobile Data Solution

Project Highlights:      
Mobile Data Systems installed
In 10 Front-Line Units
Real-Time Full Integration
with GPS, CAD and RMS
Integration with GIS
and Aerial Imagery
On Time and On Budget

Click Here for More Images

Fully Integrated System Delivers Dramatic New Response Capabilities

Symposium’s EM Mobile data solution has been taking the US by storm, and all the while departments north of the border have been watching and planning how to move forward with their own implementations. Now Barrie Fire and Emergency Services has become the first of Symposium’s Canadian clients to go live with the EM Mobile, providing the department with what may very well be the most advanced mobile data capability of any emergency service provider in the country.
 

Changing How Computers are Used in Public Safety

Now when they respond to a call, Barrie personnel man trucks featuring rugged touch screen displays that provide the address, the type of event and the map-based physical location, along with all information stored in both the Symposium CAD and FIREHOUSE® RMS such as dispatcher’s incident notes, premise info, materials stored on site, contact persons, and a host of other critical intelligence. The system is fully interactive, and personnel mark their own status changes and benchmarks directly from the vehicle, as well as enter event notes at the scene.  Because all information is in real time and all the systems are fully integrated, anything entered in the CAD, RMS or mobile data is instantly populated to the other systems as appropriate. 

Using integrated GPS/AVL, the EM Mobile shows Barrie dispatchers and responding units the location, speed and direction of all vehicles in play.  The system incorporates subtle yet highly useful tools such as a night vision friendly mode and a map that changes orientation based on the direction the vehicle is moving. Going forward, the EM Mobile’s integration with the Pictometry® imaging system gives Barrie Fire the option to incorporate oblique visual photos of all premises within the city, giving personnel a more realistic view of the premise they’re responding to.

Intelligent Tools for the 21st Century Department

Modern public safety agencies need intelligent applications that are built to mirror and anticipate their needs, and like other Symposium applications the EM Mobile combines the full range of 21st-century technologies in a package optimized to make emergency response faster, safer, and more effective. Barrie is only the first of several Canadian departments planning to go live this year, and we are excited about being able to help clients introduce such a powerful new tool to the public safety arsenal. 

 
“Responders know far more about what they’re getting into before they arrive on scene, and that translates into greater safety and effectiveness.”

Sue Dawson, Manager of Communications, Barrie Fire and Emergency Services

 
For more information, or for those interested in seeing the system in action, please contact Symposium by emailing us at info@symposium911.com.
 

Symposium Technologies’ Alarm Monitoring Solution Operational at Canadian Air Command

 


From Search and Rescue to Continental Defense

From its headquarters in Winnipeg, Air Command provides operational direction for the 13 wings and 30 squadrons of the Canadian Air Force, and is responsible for overseeing the Canadian component of NORAD and all associated infrastructure.

The new system uses an interactive multi-display interface that combines maps, floor plans, alarm and premise information to instantly provide crucial real-time intelligence about potential threats. The system also enables personnel to remotely monitor the alarm detection devices themselves, and perform required diagnostics and testing. As a result, Canadian Forces personnel are able to protect Air Command’s highly-sensitive installations with far greater effectiveness, while reducing maintenance and streamlining troubleshooting.


Powerful AND Easy to Use - The Best of Both Worlds

The alarm monitoring software from Symposium is an integral part of a comprehensive detection system developed in tandem with Electronic Surveillance Corporation and Siemens Canada, based on Air Command’s specific requirements. According to Gordon Duggan, President of ESC, Symposium’s alarm monitoring solutions are ideal for military applications, due to their advanced functionality, high reliability, and ease of installation: “With Symposium, we end up with the best of both worlds – a secure system that puts the client light years ahead in terms of what they’re able to do, and is easy to interface with different detection equipment from a variety of different sources.”

Easily Expandable

Going forward the system has lots of room to add more capability, in that it easily integrates with digital CCTV, mobile data, GPS, and other advanced technologies. The system can even enhance mutual aid by automatically forwarding alarm information to the command centers of Winnipeg’s municipal fire and police, without requiring modification to existing systems in place with either department.

 
For more information, or for those interested in seeing the system in action, please contact Symposium by emailing us at info@symposium911.com.

Next Issue

More contract announcements, new system enhancements, and lots of other great stuff!

 
Previous Newsletters : Dec 2003, Mar 2004, June 2004, July 2004, Oct 2004, Nov 2004, April 2005, Jun 2005, Oct 2005, Jan 2006, May 2006, Sept 2006, Dec 2006, Mar 2007, Jun 2007, Oct 2007
 
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