Event Management refers to the ability to manage dynamic, location-based events in real time, matching the right resources to the right situations, and ensuring in-field personnel have the information and support they require to affect optimal response.

Event Management also refers to the design philosophy which underlies the Horizon EME, and accounts for the system’s unprecedented level of flexibility. It’s for this reason that the EME exhibits a level of versatility that most other traditional systems simply can’t match.

Typically companies design their systems for public safety dispatching only, and consequently limit not only their business practice, but the types of capabilities and solutions that can be brought to bear. Symposium has taken a different tack, which in turn has enabled us to be successful in many different markets, while actually enhancing the public safety capabilities of the system.

Using the Event Management approach has enabled Symposium to successfully make inroads in a large number of markets outside those traditionally pursued by other CAD vendors, such as private security and cash management, alarm monitoring, transit, telematics, fleet management, and a host of others.

Just as importantly, it has also enabled us to bring the high levels of functionality and fault tolerance demanded by our public safety clients to a whole new range of customers, at prices which reflect their budget realities.

As we develop the Event Management philosophy, it will continue to serve as a medium wherein the best practices of many different industries and agencies are brought together, providing unprecedented levels of information sharing and interoperability.
 

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